What is a White Label Loyalty Program & How Does It Work?

Many successful and well-known brands in recent years have built their reputation on strong loyalty programs. These programs help them keep loyal customers while attracting new ones.
While some companies create their loyalty programs from scratch, many choose white-label loyalty programs. These programs are simpler, more affordable, and still very effective at keeping customers engaged.
So, what exactly is a white-label loyalty program? Is it suitable for all industries? How does it work, and what are the benefits?
In this article, we’ll explore how you can use a white-label loyalty program to offer a top-notch loyalty experience without having to design everything yourself. This can save time and resources while allowing your team to focus on other important tasks.
What is White Label?
A white-label product or service is one that is made by one company but sold and branded by another. It’s essentially a ready-made solution that can be customized with your company’s logo, colors, and features. White-label programs are commonly used in industries like retail, e-commerce, banking, and digital marketing.
In the case of a white-label loyalty program, it’s a fully developed loyalty solution that you can tailor to fit your brand’s needs.
How Does a White-Label Loyalty Program Work?
Here’s how white-label programs typically work:
- Third-party companies create the product or service.
- These products are then sold to other businesses, who can customize them with their own branding.
- The businesses can then offer these customized programs to their customers.
This setup allows platform vendors to focus on creating and improving the product while businesses can concentrate on running their loyalty programs without spending time on development. It’s a win-win for both parties.
Benefits of Using White-Label Loyalty Programs
If you’re considering a white-label loyalty program for your brand, here are some key benefits:
Save Time and Resources
Creating a custom loyalty app from scratch can be time-consuming and expensive. It requires a lot of effort, planning, and money to get everything right. With a white-label program, everything is ready to go, allowing you to launch your program quickly without the high costs of development.
Easy Customization
While not as flexible as building your own from the ground up, a white-label loyalty program still allows for branding customization, such as adding your logo and using your company colors. These platforms are designed to be simple, so even those with little technical knowledge can manage them easily.
More Flexibility for Your Team
Developing an in-house loyalty program takes time and resources. By using a white-label solution, you don’t need to assign a large team to build it from scratch. You simply choose the features you need and customize the program, letting your team focus on growing the business.
Powerful Dashboard for Insights
Many white label platforms come with a detailed dashboard that lets you track customer data. You can gather important information on your customers’ behavior, preferences, and purchase history, which helps you tailor your marketing strategies.
White-Label Loyalty for Teams
White-label loyalty programs are also great for incentivizing support and sales teams. These teams work hard to acquire and retain customers and keeping them motivated with rewards is crucial.
Easy Customer Segmentation
You can segment your customers based on factors like location or purchase history. This helps you send more relevant offers and makes your customers feel valued by offering them personalized promotions.
Quick Messaging and Rewards
Sending messages or rewards becomes simple with a white label dashboard. You can easily send personalized messages or rewards via email, SMS, or push notifications, keeping your customers engaged at all stages of their journey with your brand.
Security Features to Prevent Fraud
White label platforms may also have built-in security features to help prevent fraud in your loyalty program. These features give you full control over transactions and rewards, ensuring a safe and smooth experience for both you and your customers.
Take a quick glance through 10 customer loyalty statistics that could change your perspective on loyalty programs.
Essential White Label Software Solutions for Loyalty Programs
White label software providers who have already built a customer loyalty rewards program platform allow them to either lease, rent, or subscribe monthly. Let’s look at the white label software components that the best loyalty program providers on the market today offer. If you’re shopping around for a customer loyalty rewards program to implement at your retail store, make sure that the software solutions include all of the components detailed below.
White Label Mobile App Builder
Consumers rely on apps for almost everything, making them essential for loyalty programs. Hiring an app developer is expensive, but a white label mobile app builder is a cost-effective alternative. Customize it with your brand, and customers won’t know you’re using a platform. You control the rewards, incentives, and push notifications, ensuring engagement with special offers.
75% of consumers say they would engage more with loyalty programs they can easily access from a smartphone. (Code Broker)
White Label Email Newsletter Builder
Email marketing can be a highly effective promotional tool, but it can also be perceived as spam, ignored, or worse. Why not use a white-label program that has already proven successful? Using a white label builder with targeting capabilities ensures your promotions reach the right audience, improving ROI. Look for providers offering pre-designed campaigns for easy implementation.
White Label Advertisement Templates
Retailers often lack the budget for professional designers. White-label ad templates allow quick customization with your branding and promotion details. These templates have been tested and proven to drive higher engagement and conversions, ensuring your ads perform effectively. This feature helps maintain a polished, professional appearance across all ads.
White Label Ad Campaign Templates & Layouts
Providers offering ad templates should also offer campaign layouts. Campaigns are designed as cohesive strategies that connect multiple ads and promotional elements to achieve a broader marketing goal. Customize these with your brand and include elements like “refer a friend” or reward links to boost campaign effectiveness and engagement.
White Label Pre-Made Strategic Sales Campaigns
Top white label solutions offer proven sales strategies, known as dynamic offers. These include expiration-based, action-based, and static campaigns. Expiration-based offers create urgency, action-based rewards bonus points for customer engagement, and static offers feature set expiration dates without the same urgency.
Benefits of White Label Solutions
White label loyalty programs save time and money, providing the benefits of a marketing team without the cost. You’ll still need to manage templates, branding, and campaigns, but it’s an affordable way to boost your business’s ROI.
Key Benefits
- Increased revenue and profits
- More customers
Tip
Want to Improve Your Customer Retention Strategy? Download our FREE whitepaper today and start building loyal, long-term customers!
- Time and money saved
Additional Features to Consider
- Promo code capabilities
- Push notifications
- Loyalty tiers
- Gamification options
- Content generation for campaigns
- Feature customization for a tailored experience
Wrapping Up
In conclusion, a white-label loyalty program can be a great choice for businesses looking to save time, reduce costs, and enhance customer loyalty without starting from scratch. You can configure your rewards program to have tiers so that your most loyal and frequent shoppers receive the greatest rewards.
Other customers will be motivated to spend more frequently to earn their way up the tiers you’ve set. You can create rewards games that involve challenging multi-step achievements to increase engagement.
Posted on Jan 16, 2024